E-Lins H685m Series Bedienungsanleitung PDF herunterladen (Seite 98)

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tep 2) If step 1 cannot solve the issue, try to open the case, and scrap the module modem fingerprint, then

re-install it into the mini PCIe slot. And try Step 1) again.

Step 3) If the issue is still existed after Step 1) and Step 2), please contact our sales for return to check or repair.

4.19 PPTP is on, but cannot be through to PPTP Server

Issue and phenomenon: in web status page, the PPTP shows “on”, but try to ping PPTP Server, cannot get

through.

Solution:

1) try to check if the PPTP Status keep “on” in web status page. If sometimes “on”, and sometimes “down”,

please check the PPTP configuration is correct.

2) Check if the PPTP Server assigned remote LAN with H820’s LAN IP network range. H820 default LAN IP is

192.168.8.1, and submask is 255.255.255.0. Sometimes the users forget to assign remote LAN IP

192.168.8.1 for PPTP VPN Server.

If the PPTP VPN Server’s remote LAN IP is 192.168.1.0/24 or 192.168.0.0/24, and cannot be changed,

please change H820 LAN IP from 192.168.8.1 to 192.168.1.1 or 192.168.0.1, also do not forget to manually

change the H820 Default Gateway to 192.168.1.1 or 192.168.0.1 meanwhile.

3) with the following steps, normally it can solve the issue. Otherwise, please contact E-Lins Sales or Support.

E‐LinsT

echnologyCo.,Limited

Tel:+86‐755‐29230581E‐mail:sales@e‐lins.comsales@szelins.comwww.szelins.comwww.e‐lins.com

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E-Lins H685m Series Bedienungsanleitung Seite 98